Whole Foods Reaches Out to Competitors to Help Dispute Anti-Trust Charges


Team of Rivals? Not Quite. In response to a series of 2007 FTC antitrust suits, Whole Foods has asked 96 of its U.S.-based competitors to hand over sensitive company data. John Mackey, CEO of Whole Foods, believes the information will help fight the 29 separate lawsuits it is facing – one for

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Posted in Antitrust & Business Practices (Global), Corporate Compliance, Ethisphere Blog, ftc, Marketing and Consumer Data, Most Popular, must_read, News & EventsComments (1)

Oops. FTC fails to effectively redact Whole Foods documents before releasing them


It’s really hard to close the barn door AFTER the cow has left, but that is what the FTC is trying to do. The Federal Trade Commission accidentally disclosed confidential trade secrets of Whole Foods yesterday in a court filing. At issue was that in trying to protect competitive secrets, court officials didn’t sufficiently “black [...]

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Posted in Antitrust & Business Practices (Global), Careful Communications, Document Protection/Destruction, ftc, Information Security, Most Popular, Ridiculous/OddComments (0)

AOL to pay $3mm to settle complaints over customer satisfaction…


AOL has agreed to pay $3 million and change its customer services practices as part of a settlement with 48 states and the District of Columbia over customer complaints over the process of trying to cancel an online account. AOL didn’t acknowledge any wrongdoing in the settlement. California was among the states that played a [...]

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Posted in ftc, General, Marketing PracticesComments (0)

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